Facilities Planning

Client Need: The payment processing and associated functions for a large national mortgage bank was located in a multi-story office building not conducive to high volume work processes and productivity. The client requested a relocation feasibility study designed to improve productivity and reduce costs.

Solution: Potential sites meeting client location criteria were identified. New site costs including labor savings associated with improved productivity were quantified and compared to current costs.

Results: New facility options and savings were presented to the client for consideration. BenchMark validated an estimated $700,000 in annual productivity loss in the current facility.