Auto Finance Operational Structure Analysis

Client Need: A growing captive auto lender sought industry information regarding the relationship between organizational structure and operational scale within core lending processes to support facilities expansion planning.

Solution: BenchMark utilized its proprietary database to assess the optimal relationship between organizational structure and scale by core process. The analysis also highlighted relationships between business processes from a geographic alignment perspective. BenchMark provided the client with a summary of current trends in facilities layout and a high-level facilities planning model.

Results: Client incorporated BenchMark’s findings into business case for opening a new origination center.