Document Management

Client Need: The provider of an electronic document storage technology for auto finance sought to understand the broader value of a storage solution it originally created for a specific financial services process.

Solution: BenchMark reviewed the core operational processes to which the provider’s solution would bring value (funding, document management, file retrieval) for auto financing captives and banks. BenchMark provided a value analysis demonstrating request points, retrieval frequency and urgency requirements supporting a broader scope for this technology.

Results: The provider is currently offering its solutions in the auto financing market and has broadened its market penetration through a variety of distribution channels.