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August 2011 BenchMark Consulting’s Director for BenchMarking, Al Wangerin, and Bruno Lombard, Board Member of Credium, a leading provider of lending in the Czech market, wrote a white paper about the use of process models that was published in the September edition of FLF, the magazine of the German Leasing Association BDL. For more information, please contact us at info@benchmarkinternational.com. July 2011 BenchMark Consulting Asia and FIS China analyzed the Chinese Auto Finance industry and presented an overview of their findings. While market growth is currently still limited by growth restrictions imposed by the regulatory agencies, we see a significant growth potential for new and existing auto finance players in the upcoming years. Low penetration rates and high growth rates in vehicle sales offer a two-fold opportunity for the market. Auto finance players’ operations need to offer flexibility with regard to processes and system environment to allow for a quick adaption of regulatory changes, offer new products and achieve high efficiency and effectiveness. More sophistication throughout the process chain, but especially in point-of-sale processes and loss management, can be observed in the market. June 2011 BenchMark Consulting International presented the results of the 2011 National Automotive Finance Association below-prime study at the NAF’s annual conference in Fort Worth, Texas. The presentation highlighted current trends in the below-prime automobile finance marketplace, including credit quality, loan structures, portfolio delinquency and loss rates. The study included input from 28 finance sources, the highest number of participants to date. February 2011 Ian Dewsnap, Director of BenchMarks UK Operations, is now a regular contributor to the UK Motor Finance magazine, the UK's leading industry publication and provides insight and analysis on a range of topics affecting the dealers and lenders in the market. He is presently working on a series investigating the positioning and future relevance of the Personal Leasing market for vehicle customers in the UK. February 2011 During the American Financial Services Association 15th Vehicle Finance Conference and Exposition in San Francisco, California, BenchMark Consulting International moderated a valuable and engaging dialogue regarding credit risk, analysis and decisioning. The discussion focused on the reliability of existing risk models in light of the recent credit crises and potential alternatives for reacting to rapid market change and evolution. January 2011 The most popular service requested by our clients in 2010 was the Operational Health-check. The scope is a qualitative and quantitative assessment of the operational process chain against internal needs and industry best practices and performance levels including delivery of detailed recommendations how to improve. The focus is on high value return supported by a quantification of the financial benefit from implementing change recommendations. Calculations can be provided individually for each recommendation. The self-developed methodology has been applied by now in projects at over 200 organizations worldwide. December 2010 BenchMark Consulting International and its partner Ebtikar Arabia are closely monitoring the vehicle finance & lease markets in the Gulf Region and performing regular research. Studies and customized research reports recently produced for clients who were evaluating the entrance or re-considering their existing set-up in the Saudi Arabian marketplace focused on topics such as market player overview, products, business models, financial models, processes and success factors. For more information on how we can help maximize your opportunities in the Gulf Region, please contact middleeast@benchmarkinternational.com. November 2010 BenchMark Consulting recently concluded an in-depth analysis of the U.S. automotive finance marketplace. The study focused on the current state of the market and opportunities for new market entrants. October 2010 In support of the need for ongoing expense control and resource optimization, BenchMark Consulting recently completed an Operations Expense Study involving multiple indirect auto finance sources in the U.S. Market. The availability of tangible data regarding the competitive landscape allows companies to identify opportunities and take meaningful action to drive operational performance improvement. August 2010 BenchMark Consulting is pleased to announce its exclusive cooperation for the Middle East with Ebtikar Arabia to further strengthen its presence and capabilities in the region. The cooperation encompasses sales and project delivery and provides the growing asset finance and leasing community in the Middle East an unparalleled expertise of local and global best practice. Ebtikar Arabia is a diversified services solution company offering a wide range of consulting and services in different sectors. At Ebtikar Arabia, clients come first and their aim is to create long term partnerships by working closely with their clients, identify their needs and provide them with tailor made solutions that support their success. Ebtikar Arabia is based in Jeddah, Saudi Arabia and is specialized in the fields of Auto Finance/Lease, IT Finance solutions and Consultancy in the areas of Finance, Management, Marketing, Training and HR. June 2010 The 2nd Automotive Finance Summit organized by the European Networking Group took place in Berlin and drew a strong attendance from a high-profile group of Senior Executives from all parts of Europe and even the Middle East. Peter Jobst, Global Managing Director of BenchMark, presented the results from a survey conducted by BenchMark among Board Members from leading finance and lease groups about the expected future trends in the structures of vehicle finance companies. The results from this survey are available at no cost at BenchMarks office in Europe. Mr. Jobst also hosted a roundtable discussion about the Experience of the heavy vehicle market with participation of Executives from Scania Finance, Volvo Financial Services and MAN Finance International. Another roundtable with Business Leaders from Santander Consumer Finance, ALD International and Jaguar/Landrover covering Rethinking the Business Model was hosted by Andreas Roterberg, Director of European Operations. June 2010 Rich Apicella and George Halloran presented the results of the 2010 National Automotive Finance Association below-prime industry study at the NAFs annual conference in Ft. Worth. The presentation highlighted current trends in the below-prime auto finance marketplace, and reported on a variety of operational and portfolio metrics reported by 25 participating finance sources. March 2010 George Halloran and Rich Apicella recently authored Credit Loss Metric Evolution, a BenchMark whitepaper discussing the evolution of delinquency and loss management metrics, and how new approaches, together with external benchmark data, are being used by leading auto finance sources to improve operational performance. November 2009 Former BMW Financial Services Executive Mr. Frank Stenner released a book about the role of auto finance lenders and industry best practices in November 2009, entitled Handbuch Automobilbanken, Finanzdienstleistungen für Mobilität. This German language book has contributions from a number of business executives and other industry experts. Peter Jobst and Albrecht Wangerin from BenchMark Consulting International wrote a chapter about process efficiency and optimization. The book was published by Springer-Verlag Berlin Heidelberg.
November 2009: Middle East Launch Our efforts are spearheaded by our Middle East Representative Mr. Abdulhameed Rajab Abdulaziz with strong assistance and commitment from the global management ranks and further access to local knowledge from a local partner. BenchMark brings a unique skill-set to the region with its comprehensive expertise in global best practices coupled with expertise in Sharia compliance and local practices. We are currently working with a group of companies including international players as well as local banks, local independent or dealership owned leasing and installment companies, and foreign companies seeking local finance partners. November 2009 Rich Apicella discussed growth and profit opportunities for Community Banks in the ABA Banking Journal Retail Banking Report, "Is Consumer Lending the New Model?" September 2009 George Halloran spoke at the combined 11th Annual AFSA State and Government Affairs Forum and 74th NACCA Annual Meeting in Miami, FL on "Financing a Car in 2009 and Beyond." The discussion focused on the regulatory issues related to funding, marketing, risk management, credit underwriting and loss management facing auto dealers and the originators of auto financing as well as the regulators of the industry. September 2009 Thomas Geier spoke at the China Leasing Summit 2009 in Beijing on "Best Practices and Operational Excellence in the Vendor Lessor Relationship." Thomas presented key worldwide trends in the leasing industry, discussed how high quality and efficient leasing processes benefit lessors and vendors and showed best practices in leasing processing. June 2009 Rich Apicella presented the results of the 2009 National Automotive Finance Association non-prime industry study at the NAFs annual conference in Ft. Worth. The presentation highlighted current trends in the nonprime auto finance marketplace, and reported on a variety of operational and portfolio metrics reported by more than twenty participating nonprime finance sources. May 2009 BenchMark Consulting International Global Reorganization. BenchMark Consulting International realigns global resources to intensify focus on the vehicle finance and equipment leasing markets, and to provide seamless service and local insight to our customers. June 2008 Rich Apicella was a keynote speaker at the 10th Annual Auto Lending Symposium conducted by Credit Union Direct Lending (CUDL). Rich presented the results of a recently-completed BenchMark survey of CUDL credit unions that addressed key metrics in the Originations and Loss Management domains. Rich also compared credit union performance against operational benchmarks for banks, captives and independent finance companies. June 2008 Rich Apicella presented the results of the 2008 National Automotive Finance Association non-prime industry study at the NAF's annual conference in Ft. Worth. The presentation highlighted current trends in the nonprime auto finance marketplace, including credit quality, origination volumes, loan terms, loan to value ratios, repossession rates, as well as delinquency and loss rates. May 2008 Rich Apicella interviewed in the May 2008 edition of F&I Magazine concerning the results of the 2008 CBA Auto Finance Study. Topics discussed included current market trends in Originations and Loss Management. May 2008 Rich Apicella appeared on CNBC's Squawkbox to discuss the state of the auto finance market. Topics discussed included the impact of the current credit crunch, industry trends in credit quality and business volumes, as well as future prospects for the market. April 2008 Auto Finance Practice Executive, Rich Apicella, and George Halloran recently authored The Rising Repossession Tide, which analyzes the rising rate of repossessions and explores methods that organizations can use to prepare for the coming flood. April 2008 Rich Apicella presented the results of the 2008 CBA Automotive Finance Survey at the Consumer Bankers Association National Automotive Finance Conference. The survey, conducted by BenchMark, reported latest trends in automotive portfolio growth, credit quality, loan terms and loan-to-value trends across respondents from banks, captive auto finance and independent finance companies. March 2008 Rich Apicella presented the results of a BenchMark-conducted survey on vehicle remarketing trends, performance metrics and process intervals. The study was commissioned by the International Automotive Remarketers Alliance (IARA), and presented at their annual conference conducted in conjuction with the Center for Automotive Research. March 2008 SourceMedia held it's 12th Annual National Collections and Credit Risk Conference in New Orleans where Rich Apicella facilitated a panel discussion entitlted "Auto Collections: An Art of Negotiation." Participants on the panel included representatives from BMW Financial Services, Triad Financial and Austin Logistics. February 2008 Rich Apicella, Auto Finance Practice Executive, facilitated a panel discussion at the American Financial Services Association annual auto finance conference entitlted "Driving Best Practices in Collections and Servicing." Participants on the panel included representatives from Capital One Auto Finance, Center One and BenchMark Consulting International.
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